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Troubleshooting Tips

Troubleshooting Tips Before You Call for Service


HVAC system not working? No matter what the problem, we’re here to help. Before you call for service, try these simple tips for troubleshooting air conditioners.

Is it getting power?
  • Check your fuses or circuit breakers to make sure they don't need to be present

  • Remember, if your home's power is out or disconnected, your system may not work

Is the thermostat set correctly?

  • Make sure your thermostat has power

  • Check that your thermostat is set to cooling or heating mode and not set to "off"

  • Make sure the thermostat is set to the right setting and temperature

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